Urology Services

Fittleworth, 2 Henry Lock Way, Wick, Littlehampton, West Sussex, BN17 7FB Also known as: Fittleworth
 
67 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 6 7 »
Page 4 of 7
 
Review of Urology Services
1st September 2021



Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
Rating not given.
 
Review of Urology Services
10th August 2021


I was very apprehensive before my appointment, when Marie arrived at my home she was extremely friendly and professional which put me at ease. A full explanation of the procedure and equipment was very thorough with demonstration, I felt very confident I would be able to cope with this treatment. Marie was very understanding and listened to my concerns and helped me when I needed help, she also explained how, where and when I would need to order more supplies writing down the instructions for me. I couldn't have wished for a nicer, friendlier and knowledgeable lady to help me with my personal problem. Thank you very much Marie Riding.


Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of Urology Services
2nd August 2021


The advice given by nurse Marie Riding- introduced very kindly by Gerry of Fittleworth - was simply outstanding and enormously helpful in circumstances when the urology department of one of the leading hospitals in London had sadly simply not provided anything. Marie offered an explanation and a solution which she volunteered to pro-actively research and source herself, while seemingly actually on holiday, and provided huge re-assurance to me as the patient. I have to say that this was absolutely outstanding service, way beyond any normal expectation, and way beyond any call of duty. My huge thanks and I cannot compliment it and Marie and Fittleworth more highly. This is the NHS at its very best.

Suggested improvements
Nothing could have been done better. Tremendous service.

2021-08-02 16:47:18
Response from Urology Services

Thank you for this great review of our Urology Services. I am pleased that Marie has provided you with such fabulous care, support and attention. Tina Maddams Nursing Services Manager Fittleworth Medical

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Rating not given.
Consent
Rating not given.
 
Review of Urology Services
1st August 2021


Marie was thoroughly professional and explained everything with sensitivity . She made a difficult appointment much more relaxed and helped me understand what is happening with my conditiin

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Rating not given.
Consent
Rating not given.
 
Review of Urology Services
24th July 2021


I really appreciate a face to face consultation and not being rushed. Marie answered all my questions and gave me options.

Suggested improvements
Marie having enough stock to give me all the items on that day.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
Rating not given.
 
Review of Urology Services
15th July 2021


Marie has been supporting me for a long while now, I always feel at ease when talking to her. She explains everything to me so I understand it fully. As we are talking about continence issues they are not the best subject but I never feel I can’t share anything with her I feel very relaxed and calm.


Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
Rating not given.
 
Review of Urology Services
13th July 2021


Jackie Parker What a find! We found Jackie as a suitable replacement for Urinary advice and support. From the start she was most concerned about my husband's welfare and quietly determined to find a solution that would enable him to succeed throughout the process. She showed an open mind and unlimited patience from the start. Her integrity inspired confidence. Her patience and most professional attitude has found us in a much better situation to continue to live our lives fully and with confidence. We found her to be a credit her profession and will forever be grateful we found her.

Suggested improvements
Absolutely nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of Urology Services
5th July 2021


Sharon and her team were very attentive and caring especially when I had worries

Suggested improvements
In my view I don't think Sharon or her team could have done more

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of Urology Services
22nd June 2021


I was totally put at ease by Marie Riding


Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Rating not given.
Activities
Rating not given.
Consent
Rating not given.
 
Review of Urology Services
17th June 2021


The appointment was very informative and helpful. The nurse was very friendly and treated me with dignity and respect. Everything was my decision based on her advice but I was made to feel comfortable with my decision. I was very anxious but was totally put at ease and reassured.


2021-06-18 10:02:09
Response from Urology Services

Thank you for your kind review. I am pleased that the nurse was able to relieve some of your anxieties and you were put at ease. Tina Maddams- Nursing Services Manager, Fittleworth Medical.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
 
« 1 2 3 4 5 6 7 »
Page 4 of 7
{{category}} working at Urology Services ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Urology Services: http://iwgc.net/eonyy